Shipping policy

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Currently we ship to Contiguous USA only.

We ship the order in 24 hours starting from the moment the payment has been confirmed. Actual delivery time depends on UPS and your location. Usually 5-7 business days.

Returns and exchanges

We offer our customers 15-day returns for unused products. You can see the full details about our refund and returns policy here.

Please contact us to start the return process at info@exploratoy.com or with the form on our Contact Us -page. Please do not ship products back to us before hearing back from us.